This book Spoken English is a self-study guide to English conversation practice. It is designed to help you achieve fluency in English the international language of business and communication. The book includes formal and informal conversations involving various communication functions such as making enquiries/requests, greeting, introducing yourself, expressing gratitude, congratulating, requesting help, showing appreciation and the like.

Salient Features:

• Around 30 conversational lessons involving real-life situations
• Lessons on call centres, TOEFL and options in higher education
• Difficult words explained under word-study section following every conversation
• End-of-chapter exercises with answers for better understanding
• Basics of grammar explained in simple terms along with exercises
• Practice topics for skit-writing based on the lesson along with clues and hints
• Differences between British and American spelling, American idioms, computer words in use and selected vocabulary (Appendix)
• All 29 conversations in audio format

Jayashree Balan (Late), a spoken English tutor for over two decades was a postgraduate in English Literature from University of Madras. She had trained students from different walks of life and had developed result-oriented methodology and level-based lessons to help students speak English fluently, correctly and confidently.