The objective of the present book is to provide basic E-Commerce skills and knowledge for Commerce and Management students and to enhance the understanding of students of the usefulness of E-Commerce applications in business operations.
Cover
Title Page
Copyright Page
Contents
Preface
1. Introduction to E-Commerce
Introduction
Computers
E-Commerce: Meaning
Developments
Utilities of E-Commerce
Features of E-Commerce
E-Commerce Transactions
2. Developments of E-Commerce
Historical Development of E-Commerce
Business Practices
Forces Fueling E-Commerce
Business Practices and Forces
Factors Inducing Expansion
I-Way
Classification of Factors
External Integration
Customer Interaction Forces
3. E-Commerce Framework
Communication
Major Factors for Framework
Information Super Highway
Data Highway Forms
Traffic Handling
Addressing
Warehouse
Concept of Convergence
Servers
Digital Convergence
Competition
4. Types of E-Commerce
E-Commerce – Types
E-Commerce Utilities
Scope of E-Commerce
E-Commerce Activities
Advantages of E-Commerce
5. Technologies in E-Commerce
Normal Technologies in E-Commerce
General Business Applications
Modern Business
Factors Influencing Internal Structure
E-Commerce and Data Communication
The Common Ground
Units of Measure
6. Anatomy of E-Commerce Applications
Multimedia Components
Client Server Architecture In E-Commerce
E-Commerce Market
Technical Components of E-Commerce
E-Commerce Functional Areas
E-Commerce Transactions
E-Commerce Intermediaries
7. Network and I-Way
Internet Service Providers
Functions of ISP
Profitability in Internet
Components of I-Way
Models
Expectations of I-Way
Access Roads
Network Access Equipments
Computer Based Telephony
Digital Switches, Routers and Hubs
Local Roads and Access Ramps
Wireless Cable Tv
Global Information Distribution Network
Issues in Information Super Highway
Policy Implications in Global Access
8. Access and Networking
Internet
Historical Developments
The Internet Technology
Growth of Internet
HPCC Program
National Research and Education Network (NREN)
Gigabit Network Research
International Computer Networks
Internet Governance Society
Internet Service Providers
Inter Connectivity
Light Usage Option
Mid-Range Option
High Volume Users
Internet Service Provider – Logistic
Internet Access Provider Market
Internet Connection Process
Access Provider Technology
Intranet
Extranet
Internet
E-mail Working
Procedure to Get Internet Connection
Web Page
Types of Network
Topology
Open System Interconnection
Network Advantages
Web Sites
Modem
Internet Service Providers and Internet Access Providers
Functions of ISP
Profitability in Internet
Voice Mail
Net Meetings
Tele-Conferencing
Voice Messaging
9. World Wide Web
World Wide Web (WWW)
Web Attributes
Search Engine
E-Commerce – Meaning
Modern Business Goals
Framework of E-Commerce
Layers
E-Commerce Application Architecture
World Wide Web
Architecture of WWW
URL
Terms Used in Internet Security
Firewalls
Transaction Security
Security Provisions in WWW
Encryption
Sender Authentication
Reasons for the Fast Development of Web Technology
Importance of Web in Electronic Commerce
Decision Making
Developments in WWW Concept
Interactive Web Applications
Information Integration and WWW
Web Extensions
Web Database Products
Multimedia Extensions
Search Engines and Directories
10. Consumer Oriented Applications
Traditional Retailing
Online Retailing
Customer Oriented Applications
Personal Finance and Home Banking
Television Based Retailing
Catalog Based Shopping
Online-Based Shopping
Advantages of Online Retailing
Management Issues
Home Entertainment
Home Entertainment Market Size
Electronic Market Place
Payment Pattern and Micro Transactions Information
Characteristic of Electronic Market Place
Models of Mercantile Process
Pre-Purchase Stage
Consumer-Online Retailer Model
Search for Information
Types of Consumer Search
Information Brokers
Purchase Consummation
Simplified Online Mercantile Model
Process Using Digital Cash
Credit Card Transaction
Cost of Transaction
Mercantile Process - Seller Models
Online Strategies
11. Electronic Payment System
Components of EPS
Secure Electronic Transactions
Importance of EPS
Factors
Procedure and Institutional Framework
Electronic Fund Transfer
Digital Tokens
Dimension of Digital Tokens
Designing EPS
12. Electronic Data Interchange
Introduction
EDI – Transmission
EDI Modern Applications
EDI Architecture
EDI Process
EDI Applications in Business
Financial EDI
EDI Legal, Security and Privacy
EDI Implementation
EDI Envelopes
Workflow Management
Product Customization
Internal Information Systems
Modern Information Architecture
Workflow Automation
Customization
Supply Chain Management
Electronic Fund Transfer
Electronic Mail
General Business Applications
Modern Business
Factors Influencing Changes In Business
13. Online Advertisement and Marketing
Advertising on the Internet
Customer Interaction
Customer Information
Advertising Plan
Contents to Customer
Marketing on the Internet
Recent Developments
Online Marketing Process
Online Advertising Guidelines
Advertising on Internet
Target Marketing
Problem of E-Marketing
Modern Information Based Marketing
Retailers
Market Research
E-Commerce Directories and Catalogs
Information Filtering
Information Search and Retrieval
Indexing Methods
Indexing Package Types
Electronic Directories
Information Filtering
Digital Copyright
14. Multimedia
Multimedia Concepts
Compression
Compression Methods
Multimedia Servers
Multi-Processing
Multimedia Storage Technology
Digital Video and E-Commerce
Elements of Digital Video
Compression Techniques
Type of Codecs
Desktop Video Processing
Video Play Back
Desktop Video-Conferencing
Frame Relay
Switching Technique
Frame Relay – Structure
Cell Relay Structure
Congestion Control
15. Mobile Computing
Introduction
Need for Mobility
Services
Protocols
Definition of Mobile Computing
Software
Communication Models
Mobile Computing Framework
Mobile Access Devices
Mobile Data Internet Working Standards
Cellular Data Communication Protocol
Communication Technologies
Availability of Various Models
Mobile Computing Applications
Horizontal
Contents
Direct Advantages
Quality Improvement
Accessibility to Information
Increased Operational Efficiency
Mobile Sales
Transportation
Distribution
Restaurants
News Reporting
Health Care
Hiring Agencies
Fieldwork
Management Effectiveness
Government
Other Areas
Mobile Computing is Versatile
Five Competitive Forces
Strategic Systems
Application of Information Technology
Shortcomings of Mobile Computing
Problems Faced in Mobile Computing
Modern Technology
Changing Technology
Mobile Computing Applications
Objective Type Questions
Index
Professor
Comments should not be blank
Rating
Description
The objective of the present book is to provide basic E-Commerce skills and knowledge for Commerce and Management students and to enhance the understanding of students of the usefulness of E-Commerce applications in business operations.
Table of contents
Cover
Title Page
Copyright Page
Contents
Preface
1. Introduction to E-Commerce
Introduction
Computers
E-Commerce: Meaning
Developments
Utilities of E-Commerce
Features of E-Commerce
E-Commerce Transactions
2. Developments of E-Commerce
Historical Development of E-Commerce
Business Practices
Forces Fueling E-Commerce
Business Practices and Forces
Factors Inducing Expansion
I-Way
Classification of Factors
External Integration
Customer Interaction Forces
3. E-Commerce Framework
Communication
Major Factors for Framework
Information Super Highway
Data Highway Forms
Traffic Handling
Addressing
Warehouse
Concept of Convergence
Servers
Digital Convergence
Competition
4. Types of E-Commerce
E-Commerce – Types
E-Commerce Utilities
Scope of E-Commerce
E-Commerce Activities
Advantages of E-Commerce
5. Technologies in E-Commerce
Normal Technologies in E-Commerce
General Business Applications
Modern Business
Factors Influencing Internal Structure
E-Commerce and Data Communication
The Common Ground
Units of Measure
6. Anatomy of E-Commerce Applications
Multimedia Components
Client Server Architecture In E-Commerce
E-Commerce Market
Technical Components of E-Commerce
E-Commerce Functional Areas
E-Commerce Transactions
E-Commerce Intermediaries
7. Network and I-Way
Internet Service Providers
Functions of ISP
Profitability in Internet
Components of I-Way
Models
Expectations of I-Way
Access Roads
Network Access Equipments
Computer Based Telephony
Digital Switches, Routers and Hubs
Local Roads and Access Ramps
Wireless Cable Tv
Global Information Distribution Network
Issues in Information Super Highway
Policy Implications in Global Access
8. Access and Networking
Internet
Historical Developments
The Internet Technology
Growth of Internet
HPCC Program
National Research and Education Network (NREN)
Gigabit Network Research
International Computer Networks
Internet Governance Society
Internet Service Providers
Inter Connectivity
Light Usage Option
Mid-Range Option
High Volume Users
Internet Service Provider – Logistic
Internet Access Provider Market
Internet Connection Process
Access Provider Technology
Intranet
Extranet
Internet
E-mail Working
Procedure to Get Internet Connection
Web Page
Types of Network
Topology
Open System Interconnection
Network Advantages
Web Sites
Modem
Internet Service Providers and Internet Access Providers
Functions of ISP
Profitability in Internet
Voice Mail
Net Meetings
Tele-Conferencing
Voice Messaging
9. World Wide Web
World Wide Web (WWW)
Web Attributes
Search Engine
E-Commerce – Meaning
Modern Business Goals
Framework of E-Commerce
Layers
E-Commerce Application Architecture
World Wide Web
Architecture of WWW
URL
Terms Used in Internet Security
Firewalls
Transaction Security
Security Provisions in WWW
Encryption
Sender Authentication
Reasons for the Fast Development of Web Technology
Importance of Web in Electronic Commerce
Decision Making
Developments in WWW Concept
Interactive Web Applications
Information Integration and WWW
Web Extensions
Web Database Products
Multimedia Extensions
Search Engines and Directories
10. Consumer Oriented Applications
Traditional Retailing
Online Retailing
Customer Oriented Applications
Personal Finance and Home Banking
Television Based Retailing
Catalog Based Shopping
Online-Based Shopping
Advantages of Online Retailing
Management Issues
Home Entertainment
Home Entertainment Market Size
Electronic Market Place
Payment Pattern and Micro Transactions Information
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