This book Emotional Intelligence is meticulously organised into a series of chapters that provide a structured and comprehensive exploration of the topic. In an era where emotional dynamics significantly influence personal and professional success, this book aims to serve as both a guide and a companion in enhancing your emotional skills.

Salient Features:

 Simple and easy to understand. 
 Comprehensive coverage of Emotional Competencies, Managing Emotions, Emotional Intelligence at Workplace and Emotional Learning in Organisations.
 Includes MCQs and end of chapter questions at the end of each chapter.
 Provides Case lets and self-assessment questions to improve problem-solving skills and learn to apply theoretical knowledge to real-life situations.

       Chapter 1  Introduction to Emotional Intelligence

1.1  Introduction

1.2  Emotions

1.3  Emotional Intelligence

1.4  Social Intelligence

          Chapter 2  Emotional Competencies

                      2.1 Emotional Competencies

                      2.2 The Eight Skills of Emotional Competence

                      2.3 Emotional Intelligence Competency Framework

                      2.4 Emotional Intelligence Competencies

                      2.5 Marshmallow Experiment

            Chapter 3  Managing Emotions

3.1 Emotional Intelligence and Emotional Literacy

3.2 Negative Traits

3.3 Guilt, Stress and Emotion

3.4 Positive Traits

3.5 Empathetic Ability

3.6 Sensitivity Profile

3.7 Empowered Personality

3.8 Self–empowerment

3.9 Overcoming Personal Challenges

3.10 Aggression and Depression

3.11 Anger Management

3.12 Loneliness

          Chapter 4  Emotional Intelligence at Workplace

4.1 Introduction

4.2 Emotional Intelligence and Decision-making

4.3 Emotional Intelligence and Personality

4.4 Work Frustrations

4.5 EI and Work Performance

4.6 EI and Leadership

4.7 Need of EI in Building Teams

4.8 EI and Job Stress

4.9 EI and Information Processing

4.10 EI and Communication

4.11 EI and Conflict Resolutions

4.12 EI and Workplace Diversity

4.13 Group EI

4.14 Star Performers

              Chapter 5   Emotional Learning in Organizations

5.1 Introduction

5.2 Developing EI in Organizations

5.3 Concept of Transformation

5.4 Concept of Change

5.5 Quality Vs Emotional Quality

5.6 Principles for Successful Social and Emotional Learning

Implementation

5.7 Social and Emotional Learning Implementation

in Organization

                  Index

Dr. H. Samuel Thavaraj serves as an Associate Professor in the Department of Rural Industries and Management at The Gandhigram Rural Institute – Deemed to be University, located in Gandhigram. He holds a postgraduate degree in Business Administration and earned his Ph.D. focusing on Emotional Intelligence. With a distinguished career spanning 28 years in academia, Dr. Thavaraj has contributed extensively to the held through his teaching and research. He has authored over 51 research papers published in reputable journals and specializes in courses such as Human Resource Management, Organisational Behaviour, and Emotional Intelligence. His expertise and dedication have significantly impacted both his students and the broader academic community.

Dr. D. Ramkumar is an Associate Professor in the Department of Business Administration, Sri Meenakshi Government Arts College for Women (A), Madurai. He is a post-graduate in Business Administration and has completed Ph. D., in Relationship Marketing area. He has 29 years of teaching experience. He has published more than 25 research papers in various journals and teaches courses like Marketing Management, Operations Research and Organisational Behaviour.