Chapter 1    Ability to Listen and Document What You have Heard
Chapter 2    Reading and Comprehension
Chapter 3    Ability to Read and Follow Instructions
Chapter 4    Ability to Interpret and Transcode Information
Chapter 5    Asking for and Responding to Information
Chapter 6    Day-to-day Communication
Chapter 7    Spelling and Grammar
Chapter 8    Ability to Fill Out a Job Application
Chapter 9    Formal and Informal Conversation
Chapter 10  Non-verbal Communication
Chapter 11  Writing Skills