Total Quality Management 2e

Total Quality Management is an effective tool to manage and lead organizations towards the path of quality and excellence .This book deals with the fundamental principles, significance and implementation techniques of quality management

Author(s): Srinivasa Gupta N , Valarmathi B

1.Introduction to Total Quality Management
2.Customer Satisfaction
3.Statistical Process Control
4.TQM Tools
5.Quality Systems
Appendies
Two-mark Questions and Answers
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ISBN : 9788182091115
Price : 175.00
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  • Published: 22 December 2005
  • Edition: 2
  • ISBN: 9788182091115
  • Availability: In Stock
  • Pages: 212